At 22club, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy transparently sets out how we collect, use, store, and protect the personal data of every member.
22club ("we", "Platform") takes the protection of personal data seriously for every individual who interacts with our platform at 22club.ws. This Privacy Policy outlines our commitment to your privacy and explains how we handle personal information you provide to us or that we collect when you use 22club's services.
This policy applies to all users of the 22club platform, including registered members, website visitors, and anyone who contacts our support team. It covers all services offered by 22club, including sports betting (Malaysia Super League, EPL, BWF badminton), Live Casino, poker, slots, and all other features available on the platform.
By registering an account or using any 22club service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the 22club platform immediately.
22club adheres to the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards in our operations.
22club collects your personal data through various means — directly when you register or use the platform, automatically via tracking technologies, and occasionally from legitimate third-party sources. Below is a full breakdown of the data we collect:
| Data Category | Information Type | Collection Methods |
|---|---|---|
| Identity | Full name, date of birth, MyKad number, identity card image | Registration & KYC |
| Contact | Malaysian phone number, email address, residential address | Registration |
| Financial | Bank account number, deposit & withdrawal records (TnG, GrabPay, DuitNow, FPX) | Transactions |
| Platform Activity | Betting history, selected markets, games accessed, wins & losses | Platform usage |
| Technical | IP address, device type, web browser, operating system, cookies data | Automatic |
| Communication | Live chat transcripts, support emails, call logs | Customer Support |
22club does not collect sensitive data categories such as medical information, religious beliefs, sexual orientation, or political views. All data collected is limited to what is genuinely necessary to operate 22club's services safely and effectively.
The personal data we collect is used for specific, legitimate, and transparent purposes. 22club will not use your data for purposes unrelated to platform operations without your consent. Data usage includes:
You can opt out of promotional emails from 22club at any time by clicking the "unsubscribe" link in any email or by contacting our support team. This will not affect important communications related to your account.
22club does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is a core principle that is non-negotiable in how we operate.
However, in the course of operating the platform, 22club may share your data with selected third parties in the following circumstances:
All third parties that receive data from 22club are required to uphold data protection standards equivalent to or higher than those set out in this Privacy Policy.
22club employs a range of technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or accidental destruction.
The key security measures implemented by 22club include:
Regarding retention periods, 22club retains your personal data for as long as your account remains active and for a minimum period of 5 years after account closure, in line with legal and anti-money laundering compliance requirements. Once this period has elapsed, data will be securely deleted or anonymised.
In the event of a data breach affecting your personal data, 22club is committed to notifying you within 72 hours of becoming aware of the incident, in line with industry best practices.
As a 22club member and data subject, you have several important rights regarding the personal data we hold about you. 22club respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.
If your data is inaccurate or incomplete, you may request that we correct or update it.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time, without providing a reason.
In certain situations, you may request that we restrict the processing of your data while an issue is being resolved.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
To exercise any of the above rights, please contact the 22club data protection team by email at privacy@22club.ws or via the in-platform live chat. We will process your request within a reasonable timeframe and keep you informed of the action taken.
22club uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences and understand how you use the platform.
Types of cookies used by 22club:
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of the 22club platform. Visit your browser settings for more information on how to manage cookies.
22club is a betting platform restricted to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
Should we discover that we have collected personal data from an individual under the age of 18 without verified parental or guardian consent, we will take immediate steps to delete that information from our records and terminate the account in question.
If you believe your child or someone you know under the age of 18 has registered on the 22club platform, please contact us immediately at support@22club.ws so that we can take the appropriate action.
22club employs a multi-layered age verification process, including date of birth checks at registration, MyKad verification during KYC, and monitoring of suspicious behavioural patterns to prevent underage access to the platform.
The 22club platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 22club platform and does not cover the privacy practices of any external websites or services you may access through links on our platform.
22club is not responsible for the privacy practices or content of third-party websites. We recommend reading the privacy policy of any third-party website you visit before providing them with any personal information.
Third-party game providers offering games through the 22club platform are bound by strict data protection agreements with us. They receive only the minimum technical data necessary for game functionality and are not permitted to use that data for their own independent marketing purposes.
22club reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material amendments will be communicated to you via:
Your continued use of the 22club platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. Archived versions of previous Privacy Policies are available upon request from the 22club support team for reference.
If you have any questions, concerns, or requests regarding 22club's Privacy Policy or how we handle your personal data, please don't hesitate to reach out to us through the following channels:
Our data protection team will respond to privacy-related requests within 14 working days. For urgent matters such as suspected security breaches or unauthorized access, please use live chat for a faster response.
We also provide a comprehensive FAQ section at FAQ page where we address the most frequently asked questions about 22club account privacy and security.
Privacy Commitment
Data protection is not a one-off project — it is an ongoing process encompassing technology, policy, and company culture.
Every bit of data transmitted between your device and 22club's servers is protected by 256-bit SSL encryption. This means that even if someone were to intercept the communication, they would be unable to read it.
Personal data in 22club's databases is encrypted using the latest encryption algorithms. Passwords are never stored in plain text — only as irreversible hashes.
A "need-to-know" principle is applied across the entire 22club organisation. Only staff who genuinely require access to personal data to carry out their duties are permitted to do so.
An automated security monitoring system operates around the clock to detect unusual activity, unauthorized access attempts, and other security threats in real time.
22club engages an independent security firm every quarter to conduct penetration testing and security audits. Any vulnerabilities identified are addressed promptly before they can be exploited.
All 22club staff undergo comprehensive data protection training and regular assessments. Privacy culture isn't just a policy — it's how we think and act every day.
Frequently Asked Questions
Safe & Secure
With a transparent Privacy Policy and industry-standard security measures in place, you can focus on what matters — enjoying the best sports betting and casino experience in Malaysia with 22club. Register for free today.